CustomsPilot.Ai logoCustomsPilot.AiAI-Powered Customs Operations
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For customs brokers

Handle more shipments with the team you already have

CustomsPilot.Ai is built for licensed customs brokers and their operations teams. It takes the typing, chasing and checking off your desk, and leaves the expert decisions with you.

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Value for every seat

What changes for each person on your desk

Firm owner or partner

Grow filings without growing headcount, see every open job at a glance and stop unbilled work leaking away.

  • Desk dashboard across branches
  • Unbilled job alerts
  • Capacity without new hires

Licensed CHA

Review a complete packet with issues flagged and sources one click away, then sign and file.

  • Only review what needs judgement
  • AI decisions labelled with reasons
  • Sign and send to ICEGATE

Operations executive

Stop hunting through inboxes and retyping invoices. Start each job with a case already built.

  • Cases opened from email and WhatsApp
  • Fields pre-filled from documents
  • One-click requests to clients

Accounts team

Invoice the day a shipment clears, with duty recovery matched to the filing.

  • Rate cards per client
  • Duty pulled from the BE
  • GST-ready service invoices
A real case, end to end

Watch one shipment move through your desk

Click through the six steps. This is the screen your team works in.

app.customspilot.in/cases/CP-00-0000
Sample data

Unified inbox

ops@broker.example · WhatsApp Business

Case opened
Shipment docs – INV-00000 / ABCD0000000

From accounts@importer.example · “Please clear on priority, vessel ETA 24 Oct.”

Invoice.pdfPacking_List.xlsxBL_draft.pdf
Rakesh (Importer) · WhatsApp

“Sir, COO and BIS letter attached.”

COO_scan.jpgBIS_R-41xxxx.pdf
Arrival notice – ABCD0000000

From shipping line · IGM details and freight charges

New case CP-00-0000
  • Client matched: Importer Electro
  • 6 documents from 2 channels
  • Import · Sea · Nhava Sheva (INNSA1)
  • Assigned to Imports desk
Extract started
Built around CHA realities

The pressures every customs desk knows

Volume spikes

Vessel bunching and month-end rushes no longer mean overtime and errors.

Client expectations

Clients expect WhatsApp-speed answers. Cases and duty estimates are ready sooner.

Queries and penalties

Cross-checks catch the mismatches that turn into customs queries.

Staff turnover

Classification memory and standard checks keep quality steady when people change.

Your numbers, your assumptions

What would your desk get back?

Move the sliders to match your firm. The time-saved figure is your own estimate; we will measure it on your real cases during the demo.

Bills of Entry and Shipping Bills your desk files
Sorting documents, data entry, checking, billing
Fully loaded cost of an operations executive
Your assumption. Adjust to what you expect.
Hours back per month250for higher-value work
Cost saved per month₹ 1,12,500at your hourly cost
Extra filings, same team+400per month of capacity
Equivalent full-time staff1.4at 176 working hours a month

Illustrative calculation from the values you enter. It is not a guarantee of results.

For CHAs

Questions from brokers

How does CustomsPilot.Ai help a CHA firm grow?

It removes the manual work around each filing: sorting documents, retyping data, cross-checking and billing. The same team can handle more shipments, respond to clients faster and bill every job on clearance.

Will my clients need to change how they send documents?

No. Clients keep sending documents by email and WhatsApp as they do today. CustomsPilot.Ai collects them from your inbox and WhatsApp Business number.

Who signs the declaration?

Your licensed customs broker. CustomsPilot.Ai prepares the packet, and the CHA reviews, signs with their digital signature and sends it to ICEGATE.

Bring one real shipment. Watch it become a filing-ready packet.

In a 30-minute walkthrough we run one of your own cases from client email to signed Bill of Entry, so you see the time saved on your work, not ours.

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