# CustomsPilot.Ai > CustomsPilot.Ai is an AI copilot for customs operations ("Your AI Copilot for Customs Operations"). It is built for customs brokers (CHAs), freight forwarders and trade teams. It captures shipment documents from email and WhatsApp, extracts and cross-checks them, prepares filing-ready Bill of Entry and Shipping Bill packets with HS codes and duty, routes them to a licensed CHA who signs and sends them to ICEGATE, and raises duty recovery and service invoices. Global by design: one six-step flow, with a country adapter for each customs authority. The ICEGATE (India) adapter is live. Positioning: Less manual work. More shipments handled. Your expertise stays in control. ## Key facts - Category: AI customs brokerage / customs operations software (B2B SaaS, web) - Primary users: customs brokers (CHAs) and their operations and accounts teams; freight forwarders with brokerage - Coverage: global by design; live country adapter: ICEGATE (Bill of Entry, Shipping Bill) - Roadmap: more country adapters (Gulf, Southeast Asia, UK & EU, North America) and multinational trade teams on one platform - Control: AI prepares; a licensed CHA reviews, signs with their own digital signature and files. Nothing is filed automatically. - Core unit: the filing-ready packet (documents, validated data, declaration draft, duty worksheet, audit trail) - Pricing: plans by filing packets per month (Desk up to 300, Firm up to 2,000, Enterprise custom); every plan starts with a pilot - Contact: hello@customspilot.in ## Six-step workflow - [Intake](https://customspilot.in/intake.html): Email and WhatsApp captured, case opened. Most CHA desks lose the first hour of every job hunting through inboxes and chat threads. Intake gives that hour back on every shipment. - [Extract](https://customspilot.in/extract.html): AI reads invoice, B/L, COO, packing list. Re-typing invoice lines into a Bill of Entry is the slowest and most error-prone part of a CHA's day. Extract removes it. - [Validate](https://customspilot.in/validate.html): Cross-checks documents, flags issues. A mismatch found at the port means a query, a delay and an unhappy client. Found here, it is a two-minute fix. - [Prepare](https://customspilot.in/prepare.html): Bill of Entry or shipping bill filled. A complete first draft means your experts spend their time on judgement calls, not on typing. - [Approve & file](https://customspilot.in/approve-file.html): CHA reviews, signs, sends to ICEGATE. Your licence and your judgement stay at the centre. CustomsPilot.Ai just makes sure you only review what needs your eye. - [Bill](https://customspilot.in/bill.html): Duty recovery and service invoice raised. Unbilled and under-billed jobs are revenue a CHA has already earned. Bill closes that gap on every shipment. ## Pages - [CustomsPilot.Ai](https://customspilot.in/): CustomsPilot.Ai is the AI copilot for customs brokers. Turn email and WhatsApp documents into filing-ready Bill of Entry and Shipping Bill packets, sign and file on ICEGATE, and bill on clearance. - [Customs Operations Platform for CHAs: Intake to Billing](https://customspilot.in/platform.html): See the CustomsPilot.Ai platform: six AI modules that take a shipment from email and WhatsApp intake through extraction, validation, Bill of Entry preparation, CHA signing on ICEGATE and billing. - [Customs Case Intake from Email & WhatsApp](https://customspilot.in/intake.html): CustomsPilot.Ai captures shipment documents from email and WhatsApp, matches them to the right importer or exporter and opens a customs case automatically for your CHA team. - [AI Customs Document Extraction: Invoice, B/L, COO, Packing List](https://customspilot.in/extract.html): Extract every field from commercial invoices, bills of lading, certificates of origin and packing lists with AI. Each value links back to its source on the page for fast CHA review. - [Customs Document Cross-Check & Validation](https://customspilot.in/validate.html): CustomsPilot.Ai cross-checks invoice, packing list, B/L and COO for mismatched values, weights and quantities, and flags missing licences or certificates before the Bill of Entry is filed. - [Bill of Entry & Shipping Bill Preparation Software](https://customspilot.in/prepare.html): Prepare filing-ready Bill of Entry and Shipping Bill data automatically. CustomsPilot.Ai fills declaration fields, suggests 8-digit HS codes with reasons and computes duty for CHA review. - [CHA Review, Digital Signature & ICEGATE Filing](https://customspilot.in/approve-file.html): Review the AI-prepared Bill of Entry or Shipping Bill, approve it with your digital signature and send it to ICEGATE from CustomsPilot.Ai, with a complete audit trail for every declaration. - [CHA Billing Software: Duty Recovery & Service Invoices](https://customspilot.in/bill.html): Raise duty recovery and agency service invoices the moment a shipment clears. CustomsPilot.Ai pulls duty paid and charges from the case so CHAs bill every job accurately and on time. - [Software for Customs Brokers (CHA): File More with the Same Team](https://customspilot.in/for-chas.html): CustomsPilot.Ai helps customs brokers (CHAs) handle more shipments with the same team: AI intake, extraction, validation, Bill of Entry preparation, ICEGATE signing and same-day billing. - [Global Customs Operations Platform: One Copilot for Every Border](https://customspilot.in/global.html): CustomsPilot.Ai is built for global trade: one AI copilot and one filing-ready packet, with a country adapter for each customs authority. Live on ICEGATE, with the Gulf, Southeast Asia, UK & EU and North America on the roadmap. - [Pricing: CHA Plans by Filing Volume](https://customspilot.in/pricing.html): CustomsPilot.Ai plans for customs brokers are priced on filing packets per month: Desk, Firm and Enterprise. Every plan starts with a pilot on your own shipments. - [Security & Data Protection for Customs Data](https://customspilot.in/security.html): How CustomsPilot.Ai protects customs and trade data: encryption, role-based access, audit trails, workspace isolation and CHA-held digital signatures. - [Import Duty Calculator India: BCD, SWS & IGST](https://customspilot.in/duty-calculator.html): Free Indian import duty calculator. Enter assessable value and rates to calculate Basic Customs Duty, Social Welfare Surcharge and IGST, with the formula and a worked example. - [Customs Glossary: Bill of Entry, Shipping Bill, CTH, IGM & More](https://customspilot.in/glossary.html): Plain-language glossary of Indian customs terms: Bill of Entry, Shipping Bill, BCD, IGST, SWS, ICEGATE, IGM, CTH, HS code, CHA, CAROTAR and more. - [FAQ: AI Customs Filing for CHAs](https://customspilot.in/faq.html): Answers to common questions about CustomsPilot.Ai: how the AI prepares Bill of Entry and Shipping Bill packets, who signs, duty calculation, pricing, security and global plans. - [About CustomsPilot.Ai: The AI Copilot for Customs Brokers](https://customspilot.in/about.html): CustomsPilot.Ai builds the AI copilot for customs brokers: one filing-ready packet for every customs authority, live today on ICEGATE. - [Book a Demo](https://customspilot.in/demo.html): Book a 30-minute CustomsPilot.Ai demo and watch one of your own shipments go from client email to a filing-ready Bill of Entry packet. ## Indian import duty (quick reference) BCD = assessable value × BCD rate; SWS = 10% of BCD; IGST = (assessable value + BCD + SWS) × IGST rate. Example: AV ₹26,74,100, BCD 10%, IGST 18% → total duty ₹8,28,436.